{"id":281,"date":"2026-05-21T12:01:23","date_gmt":"2026-05-21T12:01:23","guid":{"rendered":"https:\/\/demo.athemes.com\/sp-pet-shop-gb\/contact\/"},"modified":"2026-05-21T12:56:50","modified_gmt":"2026-05-21T12:56:50","slug":"contact","status":"publish","type":"page","link":"https:\/\/demo.athemes.com\/sp-pet-shop-gb\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"\n<section class=\"wp-block-group alignfull has-global-color-7-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-text-align-center has-paw-decoration has-global-color-5-color has-text-color has-small-font-size\" style=\"margin-top:0;margin-bottom:0;font-style:normal;font-weight:700;letter-spacing:0.18em;text-transform:uppercase\">Contact<\/p>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:0\">Talk to humans who actually know pets.<\/h1>\n\n\n\n<p class=\"has-text-align-center has-global-color-3-color has-text-color has-regular-font-size\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:0\">Two ways to reach us \u2014 and a six-question FAQ that probably already has your answer.<\/p>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group alignfull has-global-color-9-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-ad8ce83e wp-block-group-is-layout-constrained\" style=\"margin-bottom:0;padding-top:var(--wp--preset--spacing--70);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--70);padding-left:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-08c01c1c wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-border-color has-global-color-9-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-a151063b wp-block-group-is-layout-constrained\" style=\"border-color:rgba(38,42,28,0.10);border-width:1px;border-radius:16px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--40)\">\n<h3 class=\"wp-block-heading has-text-align-center\" style=\"margin-top:0;margin-bottom:0\">Email<\/h3>\n\n\n\n<p class=\"has-text-align-center has-global-color-3-color has-text-color has-link-color wp-elements-374c9769207c9efb550d47dfb833d8e1\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:0\"><a href=\"mailto:office@example.org\">office@example.org<\/a><\/p>\n\n\n\n<p class=\"has-text-align-center has-global-color-5-color has-text-color has-small-font-size\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:0\">Replies within 4 hours, Mon\u2013Sat<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-border-color has-global-color-9-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-a151063b wp-block-group-is-layout-constrained\" style=\"border-color:rgba(38,42,28,0.10);border-width:1px;border-radius:16px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--40)\">\n<h3 class=\"wp-block-heading has-text-align-center\" style=\"margin-top:0;margin-bottom:0\">Phone<\/h3>\n\n\n\n<p class=\"has-text-align-center has-global-color-3-color has-text-color has-link-color wp-elements-059fce4a379daa6dd976b04fc839667f\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:0\"><a href=\"tel:+11234567890\">(123) 456-7890<\/a><\/p>\n\n\n\n<p class=\"has-text-align-center has-global-color-5-color has-text-color has-small-font-size\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:0\">Mon\u2013Sat, 9am \u2013 6pm PT<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-border-color has-global-color-9-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-a151063b wp-block-group-is-layout-constrained\" style=\"border-color:rgba(38,42,28,0.10);border-width:1px;border-radius:16px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--40)\">\n<h3 class=\"wp-block-heading has-text-align-center\" style=\"margin-top:0;margin-bottom:0\">Visit our shop<\/h3>\n\n\n\n<p class=\"has-text-align-center has-global-color-3-color has-text-color\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:0\">74 Pine St, NY, NY 10005<\/p>\n\n\n\n<p class=\"has-text-align-center has-global-color-5-color has-text-color has-small-font-size\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:0\">Open daily, 10am \u2013 7pm<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group alignfull has-global-color-7-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-ad8ce83e wp-block-group-is-layout-constrained\" style=\"margin-bottom:0;padding-top:var(--wp--preset--spacing--70);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--70);padding-left:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-d1c656ed wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:41.67%\">\n<figure class=\"wp-block-image size-full has-custom-border\"><img decoding=\"async\" src=\"https:\/\/images.pexels.com\/photos\/4498878\/pexels-photo-4498878.jpeg?auto=compress&amp;cs=tinysrgb&amp;fit=crop&amp;h=1200&amp;w=800\" alt=\"A woman holding an Akita dog indoors, warm cozy setting\" style=\"border-radius:24px;aspect-ratio:4\/5;object-fit:cover\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:58.33%\">\n<p class=\"has-paw-decoration has-global-color-5-color has-text-color has-small-font-size\" style=\"margin-top:0;margin-bottom:0;font-style:normal;font-weight:700;letter-spacing:0.18em;text-transform:uppercase\">Send a message<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:0\">Tell us what&#8217;s up.<\/h2>\n\n\n\n<p class=\"has-global-color-3-color has-text-color has-regular-font-size\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:0\">The more you tell us up front \u2014 order number, pet species, brand \u2014 the faster we can actually help.<\/p>\n\n\n<style id=\"wpforms-css-vars-286-block-fed3b906-9873-4771-b40a-e983bc964496\">\n\t\t\t\t#wpforms-286.wpforms-block-fed3b906-9873-4771-b40a-e983bc964496 {\n\t\t\t\t--wpforms-label-color: var(--sydney-global-color-4);\n--wpforms-label-sublabel-color: #ffffff;\n--wpforms-field-border-radius: 16px;\n--wpforms-field-border-color: var(--sydney-global-color-8);\n--wpforms-field-border-color-spare: var(--sydney-global-color-8);\n--wpforms-field-text-color: var(--sydney-global-color-4);\n--wpforms-field-menu-color: var(--sydney-global-color-4);\n--wpforms-button-border-radius: 30px;\n--wpforms-button-background-color: var(--sydney-global-color-1);\n--wpforms-button-text-color: var(--sydney-global-color-9);\n--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 16px;\n--wpforms-label-size-line-height: 19px;\n--wpforms-label-size-sublabel-font-size: 14px;\n--wpforms-label-size-sublabel-line-height: 17px;\n--wpforms-button-size-font-size: 20px;\n--wpforms-button-size-height: 48px;\n--wpforms-button-size-padding-h: 20px;\n--wpforms-button-size-margin-top: 15px;\n\t\t\t}\n\t\t\t<\/style><style id=\"wpforms-custom-css-286-block-fed3b906-9873-4771-b40a-e983bc964496\">\n\t\t\t\t.wpforms-submit {--wpforms-button-size-font-size:16px!important;}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-block wpforms-block-fed3b906-9873-4771-b40a-e983bc964496 wpforms-render-modern\" id=\"wpforms-286\"><form id=\"wpforms-form-286\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"286\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/sp-pet-shop-gb\/wp-json\/wp\/v2\/pages\/281\" data-token=\"79cf3895aa2830b2404b4be8bf39ce56\" data-token-time=\"1787607888\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-286-field_1-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"1\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-286-field_1\" aria-hidden=\"false\">Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-286-field_1\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][1]\" placeholder=\"Name\" aria-errormessage=\"wpforms-286-field_1-error\" required><\/div>\t\t<div id=\"wpforms-286-field_4-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"4\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-286-field_4\" >Name Comment Message<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-286-field_4\" class=\"wpforms-field-medium\" name=\"wpforms[fields][4]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-286-field_2-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"2\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-286-field_2\" aria-hidden=\"false\">Email <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-286-field_2\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][2]\" placeholder=\"Email\" spellcheck=\"false\" aria-errormessage=\"wpforms-286-field_2-error\" required><\/div><div id=\"wpforms-286-field_3-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"3\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-286-field_3\" aria-hidden=\"false\">Comment or Message<\/label><textarea id=\"wpforms-286-field_3\" class=\"wpforms-field-medium\" name=\"wpforms[fields][3]\" placeholder=\"Your message\" aria-errormessage=\"wpforms-286-field_3-error\" ><\/textarea><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-286-field_4-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-286-field_4-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-286-field_4-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"286\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/demo.athemes.com\/sp-pet-shop-gb\/wp-json\/wp\/v2\/pages\/281\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-286\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><img decoding=\"async\" src=\"https:\/\/demo.athemes.com\/sp-pet-shop-gb\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container --><\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group alignfull has-global-color-9-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-ad8ce83e wp-block-group-is-layout-constrained\" style=\"margin-bottom:0;padding-top:var(--wp--preset--spacing--70);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--70);padding-left:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-text-align-center has-paw-decoration has-global-color-5-color has-text-color has-small-font-size\" style=\"margin-top:0;margin-bottom:0;font-style:normal;font-weight:700;letter-spacing:0.18em;text-transform:uppercase\">Quick answers<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--50)\">The questions everyone asks first.<\/h2>\n\n\n\n<details class=\"wp-block-details has-border-color is-layout-flow wp-block-details-is-layout-flow\" style=\"border-color:rgba(38,42,28,0.10);border-width:1px;border-radius:16px;margin-top:0;margin-bottom:var(--wp--preset--spacing--20);padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--40)\"><summary>How much does shipping cost?<\/summary>\n<p class=\"has-global-color-3-color has-text-color\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:0\">Free on orders over $49 \u2014 every state, no zones, no surcharges. Under $49 it&#8217;s a flat $5.99 anywhere in the contiguous US. Alaska, Hawaii, and PO boxes use real-time USPS rates at checkout.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-border-color is-layout-flow wp-block-details-is-layout-flow\" style=\"border-color:rgba(38,42,28,0.10);border-width:1px;border-radius:16px;margin-top:0;margin-bottom:var(--wp--preset--spacing--20);padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--40)\"><summary>How fast is delivery?<\/summary>\n<p class=\"has-global-color-3-color has-text-color\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:0\">Most orders ship the same business day if placed before 1pm PT and arrive in 2\u20134 business days. You&#8217;ll get a tracking link by email the moment your label prints \u2014 and another one when it&#8217;s out for delivery.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-border-color is-layout-flow wp-block-details-is-layout-flow\" style=\"border-color:rgba(38,42,28,0.10);border-width:1px;border-radius:16px;margin-top:0;margin-bottom:var(--wp--preset--spacing--20);padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--40)\"><summary>What&#8217;s your return policy?<\/summary>\n<p class=\"has-global-color-3-color has-text-color\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:0\">30 days, no questions, no restocking fee. Even on opened bags of food (we donate untouched portions to local shelter partners). Just email support with your order number and we&#8217;ll send a prepaid label.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-border-color is-layout-flow wp-block-details-is-layout-flow\" style=\"border-color:rgba(38,42,28,0.10);border-width:1px;border-radius:16px;margin-top:0;margin-bottom:var(--wp--preset--spacing--20);padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--40)\"><summary>My package didn&#8217;t arrive. What now?<\/summary>\n<p class=\"has-global-color-3-color has-text-color\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:0\">If tracking says delivered but it&#8217;s not on your doorstep, give it 24 hours \u2014 carriers sometimes mark in advance. After that, reply to your shipping email and we&#8217;ll either re-ship or refund the same day. No claim forms.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-border-color is-layout-flow wp-block-details-is-layout-flow\" style=\"border-color:rgba(38,42,28,0.10);border-width:1px;border-radius:16px;margin-top:0;margin-bottom:var(--wp--preset--spacing--20);padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--40)\"><summary>How does Subscribe &amp; Save work?<\/summary>\n<p class=\"has-global-color-3-color has-text-color\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:0\">Pick any product, choose a delivery cadence (4, 6, or 8 weeks), and you&#8217;ll save 10% on every reorder. Skip, swap, pause, or cancel from your account \u2014 no calls, no chasing anyone.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-border-color is-layout-flow wp-block-details-is-layout-flow\" style=\"border-color:rgba(38,42,28,0.10);border-width:1px;border-radius:16px;margin-top:0;margin-bottom:var(--wp--preset--spacing--20);padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--40)\"><summary>Can I order prescription diets?<\/summary>\n<p class=\"has-global-color-3-color has-text-color\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:0\">Yes \u2014 we carry Hill&#8217;s Prescription Diet, Royal Canin Veterinary, and Purina Pro Plan Veterinary. Upload your vet&#8217;s script during checkout, or have your clinic email it to office@example.org. We&#8217;ll verify in under an hour during business days.<\/p>\n<\/details>\n\n\n\n<p class=\"has-text-align-center has-global-color-5-color has-text-color has-link-color has-regular-font-size wp-elements-71d92e2e944374f68774a419e745c01f\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:0\">Still stuck? <a href=\"#contact-form\">Drop us a line above<\/a>.<\/p>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Contact Talk to humans who actually know pets. Two ways to reach us \u2014 and a six-question FAQ that probably already has [&hellip;]<\/p>\n","protected":false},"author":63,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/page_front-page.php","meta":{"footnotes":""},"class_list":["post-281","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/demo.athemes.com\/sp-pet-shop-gb\/wp-json\/wp\/v2\/pages\/281","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.athemes.com\/sp-pet-shop-gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo.athemes.com\/sp-pet-shop-gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demo.athemes.com\/sp-pet-shop-gb\/wp-json\/wp\/v2\/users\/63"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.athemes.com\/sp-pet-shop-gb\/wp-json\/wp\/v2\/comments?post=281"}],"version-history":[{"count":13,"href":"https:\/\/demo.athemes.com\/sp-pet-shop-gb\/wp-json\/wp\/v2\/pages\/281\/revisions"}],"predecessor-version":[{"id":299,"href":"https:\/\/demo.athemes.com\/sp-pet-shop-gb\/wp-json\/wp\/v2\/pages\/281\/revisions\/299"}],"wp:attachment":[{"href":"https:\/\/demo.athemes.com\/sp-pet-shop-gb\/wp-json\/wp\/v2\/media?parent=281"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}